The brand voice had to verbally conveying the approachable and inviting brand experience we wanted to create. That’s why the brand voice is defined by four elements: human, friendly, empowering and clear. In addition to expanding on how to practically implement the brand voice, we also analyzed how the tone of voice should be adjusted in various situations. To top it off, we created a messaging structure to use in everything from social media captions to customer service support emails.
Although we can’t take credit for the name, we used the brand strategy to craft a stronger story around why it’s such a significant name. The first word, "prispă", is representative of traditional Romanian front porches—a place where family and friends often gathered, which is why Prispanouă promotes and supports local interior design producers. The second word, "nouă", emphasizes a modern take on what intentionality in a space can look like both in reinterpreting the tradition of gathering people and through an underlying modern aesthetic.